Privacy Notice
Last Updated: July 2, 2026
This Privacy Notice for Loss and Liberation ("we," "us," or "our") describes how and why we might collect, store, use, and share ("process") your personal information when you utilize our services ("Services"), including when you visit our website at lossandliberation.com, register for our events or international retreats, or purchase products.
Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, you may contact us directly at lacyeloo@wildlistening.com.
1. COLLECTION OF PERSONAL INFORMATION
We collect personal information that you voluntarily provide to us when you register for an event, sign up for a retreat, purchase merchandise, or communicate with us directly. The categories of personal information we process include:
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Identifiers: Legal names, phone numbers, email addresses, and internet protocol (IP) addresses.
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Commercial & Billing Data: Billing addresses, shipping destinations, transaction histories, and event ticket purchases.
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Payment Information: We collect data necessary to securely process your financial transactions (such as event tickets or retreat deposits). All payment data is securely handled, encrypted, and processed by our third-party provider, Wix Payments. You may review their data practices here: Wix Privacy Policy.
2. PURPOSES OF DATA PROCESSING
We process your personal information under lawful business bases to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. Specific processing activities include:
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Service Delivery: Facilitating event registrations, ticketing logistics, and international retreat management.
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Order Fulfillment: Managing purchases, payments, returns, and merchant exchanges executed through the Site.
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Customer Support: Responding to user inquiries, delivering operational updates, and providing administrative assistance.
3. DATA SHARING AND THIRD-PARTY DISCLOSURES
We do not sell, rent, or lease your personal information to third parties. We only share data with trusted service providers essential to the operations of our business, strictly under contractual protections:
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Wix Studio: Our designated website hosting and infrastructure platform.
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Wix Payments: Our secure merchant processing partner.
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Legal Compliance: We may disclose your information if legally required to do so to comply with applicable laws, governmental requests, judicial proceedings, or to protect the safety and rights of our business and participants.
4. DATA RETENTION SPECIFICATIONS
We retain your personal information only for as long as necessary to fulfill the operational purposes outlined in this Privacy Notice—such as managing upcoming retreat attendance or maintaining mandatory financial records for business tax compliance—unless a longer retention period is explicitly required or permitted by applicable statutory law.
5. CROSS-BORDER & INTERNATIONAL DATA TRANSFERS
Because we host experiential events globally (including international retreats), your personal information may be transferred to, stored, and processed in countries outside of your country of residence. By utilizing our Services, you consent to the necessary cross-border transfer of data required to fulfill international event registration, lodging verification, and travel logistics.
6. INDIVIDUAL PRIVACY RIGHTS
Depending on your geographic location (including the European Union, United Kingdom, and various United States jurisdictions), you may possess specific statutory rights regarding your personal data. These rights may include the right to access, review, correct, or request the deletion of the personal information we maintain.
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Exercising Your Rights: We do not utilize automated data request tracking portals. To execute a formal request to review, update, or delete your personal data, please contact us directly via email at lacyeloo@wildlistening.com. We will review, verify, and respond to your request in accordance with applicable data protection laws.
7. CONTACT INFORMATION
For questions, clarifications, or formal inquiries regarding our data management practices or this Privacy Notice, please contact us via email at:
Email: lacyeloo@wildlistening.com
